Code of Conduct and Policies
How we behave as a company and individuals within our organization makes an impact. This is how we make it a positive one.
![a group of people are standing and sitting in an office](https://cdn.sanity.io/images/549rrdy4/production/1d2ea7402e8cd5cbc653582d126532073e674074-815x943.png?w=2000&h=2314&q=95&auto=format)
Our commitment to a robust code of conduct and stringent policies guides us in our mission to continually improve as a company.
Our focus on excellence, ethics, and sustainability is reflected in the superior quality of products we offer to our consumers. Adherence to these well-established policies and practices not only enhances our current product lineup but also lays the groundwork for developing the innovative brands and essential products that will define the future.
See our certifications, environmental practices, and transparency reporting for more relevant information on how we handle quality, social and environmental responsibility throughout our supply chain.
Code of Conduct
Supplier Code of Conduct
Dellia Group AS and its subsidiaries has implemented the following ethical Code of Conduct (CoC), which applies to all our suppliers and business partners. This Code of Conduct is based on internationally recognised requirements for employee rights and human rights, the ILO fundamental conventions and the UN universal declaration of human rights, in addition to our own ethical and environmental requirements.
Essential performance indicators aligned with our code of conduct, sourced directly from our brand's product database.
Product formulation and ingredient policies
Added salt
Our company is committed to promoting health and wellness by minimizing the addition of salt to our products. We strive to use only the necessary amount of salt required for safety, preservation, and flavor, ensuring all products adhere to recommended dietary guidelines. Our team continuously explores alternative seasonings and flavor enhancers to maintain the taste quality of our offerings. Regular reviews and adjustments to our recipes are conducted to ensure we meet our low-salt objectives while delivering delicious and nutritious products.
Added sugar
Our policy on added sugars regulate how we develop products in terms of adding sugar to products. We strive to add as little as possible, and only when needed. Our policy guidelines state that we should limit added sugars to 10%, in line with WHO's recommendations. The reduction of added sugar in our products is a continuous work on both existing products and new developments.
Country of origin and place of production transparency
Our company believes in full transparency, and we aim to disclose both the main ingredient's country of origin and the place of production for all our products. We are committed to providing consumers with clear and accurate information about what they consume. Each product label will clearly indicate this information, ensuring our customers are well-informed. This commitment reflects our dedication to honesty, quality, and consumer rights.
Ethical and certified cashew nuts
Our company is committed to using only ethical and certified cashew nuts in all products containing this ingredient, acknowledging the challenges workers and farmers face in the supply chain. We prioritize sourcing Fairtrade or Rainforest Alliance certified cashews, or those from farms we control and supervise, to ensure safety standards are upheld and fair pay is provided. This practice guarantees that our cashew nuts come from socially responsible sources.
Ethical and certified cocoa
Our company is dedicated to using only ethical and certified cocoa in all products containing this ingredient, recognizing the challenges workers and farmers face in the supply chain. We prioritize sourcing Fairtrade or Rainforest Alliance certified cocoa, or cocoa from farms we control and supervise, to ensure that safety standards are met and fair pay is provided. This practice ensures our cocoa comes from socially responsible sources.
GMOs
We are committed to providing safe, high-quality products to our customers. As part of this commitment, we have established a policy forbidding the use of genetically modified organisms (GMOs) in our products. This policy ensures compliance with European regulations and reflects our dedication to natural and sustainable practices.
Ingredient list transparency
Our company aims to disclose the percentages of 90% of all ingredients in our products, exceeding EU food legislation requirements. We believe that providing this information is in the consumers' best interest and aligns with their right to know what they consume. Our commitment to transparency ensures that consumers can make informed choices about our products.
Palm oil
Our company does not use any palm oil in our products due to the significant environmental and social issues associated with its production. Palm oil production destroys habitats, increases human-wildlife conflicts, and contributes to human-driven climate change. By avoiding palm oil, we are committed to protecting ecosystems and promoting sustainability.
Soy
Our company only uses soy in our products sourced from countries where there is no risk of deforestation in rainforest areas. When this is not possible, we ensure the soy we use is Pro Terra, RTRS, or similarly certified.
Titanium dioxide
Our company does not use titanium dioxide as a colorant in any of our products. We are committed to ensuring the safety and well-being of our consumers by avoiding potentially harmful additives. By excluding titanium dioxide, we prioritize natural and safe ingredients in line with EU regulation.