Privacy Notice
Updated and effective as of 26.11.2024
In this Privacy Notice you can read about how we process your personal data when visiting and using our websites
dellia.com
sunshinedelights.com
dippies.eu
adatewith.com
1. Introduction
Welcome to Dellia Group’s and subsidiaries Privacy Notice. We value your privacy and are committed to protecting your personal data. This Privacy Notice explains how we collect, use, and safeguard your information when you visit our website or contact us. Exactly which personal data the individual group company processes and the purpose or purposes of the processing will vary depending on which service and/or digital channels you use.
2. Data Controller
The following Dellia companies use this website and are considered as individual data controllers when they process the personal data of customers or visitors to this website:
- Dellia Group AS
- Dellia AS
- Dellia ApS
- Dellia Sverige AB
- Dellia Oy
- Dellia SAS
- Dellia GmbH
- Dellia AG
- Dellia UK (PMB International Ltd)
- Dellia Nutrients AS
You will find more details about each controller, including contact information and company registration number, on this site: Dellia Branches
3. Data Collection and Use
a. Website Analytics
Based on your consent, we use analytics tools to track and analyze website traffic and visitor behavior. This helps us improve our website and services, as well as to market our products. You can opt-out of analytics tracking through the cookies settings menu.
b. Business Contacts
When businesses contact us, we store and use the information provided either over e-mail/phone or via our online contact forms. process the request. We may use the data for the following purposes:
- Accounting
- Processing sales and shipments
- Supply chain follow-up
- Handling complaints
- Enhancing customer service
- Improving products
- Publishing anonymous appraisals on our website for marketing purposes (if you consent)
c. Consumer Contacts
When consumers contact us, we store and use the information provided either over e-mail/phone or via our online contact form. We may use this data for the following purposes:
- Handling complaints
- Enhancing customer service
- Improving products
- Publishing anonymous appraisals on our website for marketing purposes (if you consent)
If you submit a complaint about our products, the complaint will be documented in our internal control system along with your personal details and product information, in compliance with European food legislation.
4. Data Sharing and Disclosure
We do not sell personal data to third parties. We may share data only in the following circumstances:
- With service providers who assist us in improving our services, provided they adhere to the data protection standards provided in the GDPR and other applicable data protection laws.
- To comply with legal obligations, such as requests from government authorities.
5. Data Security
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:
Right of access and information: You can request a copy of all information about you, information about the purpose of the processing, where we obtained the information from, any disclosures of the information (and their recipients), retention period and information about your rights as a data subject.
Right to rectification: If you believe the data we have registered is inaccurate or incomplete, you can request that it be corrected or supplemented.
Right to be forgotten: In certain cases, you can request that information about you be deleted.
Right to restriction: In certain cases, you can request that we restrict the way we process your personal data.
Right to object: You can object to the processing of your data.
Right to data portability: You may request to receive data collected on the basis of consent or for the fulfilment of an agreement in a machine-readable and commonly used file format.
Right to withdraw consent: You may withdraw your consent at any time. Withdrawal does not affect the lawfulness of the processing that has already taken place.
Right to Access: You can request access to your personal data and obtain a copy of it.
Right to Rectification: You can request corrections to inaccurate or incomplete personal data.
Right to Erasure: You can request the deletion of your personal data under certain conditions.
Right to Restrict Processing: You can request the restriction of processing your personal data under certain conditions.
Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format and transfer it to another controller.
Right to Object: You can object to the processing of your personal data under certain conditions.
If you wish to exercise your data protection rights or are dissatisfied with how Dellia processes your personal data, please contact usTo exercise these rights, please contact us at contact(at)dellia.com or call +47 21 56 10 60.
You can also complain to the Data Protection Authority in the EU Member State of your habitual residence, place of work, or place of the alleged infringement. Before complaining, we encourage you to contact us first.
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our website.
9. Contact Us
If you have any questions or concerns about this Privacy Notice or our personal data processing practices, please contact us at:
Dellia Group AS
Org. nr. 918280634
Arbos Gate 2C,
0368 Oslo,
NORWAY
E-mail: contact(at)dellia.com
Phone: +47 21 56 10 60